PRIVACY POLICY

Last updated: 3 October 2026

Controller
XXX, sole trader, SIRET 914 533 237 00014, XXX. Contact for any privacy question: contact@unho.me

What we collect
When you place an order: name, email address, postal address, telephone number, order contents, and the country of delivery. Card details are entered directly with Stripe and are never seen or stored by UNHOME. When you use the enquiry or contact form: name, email address, country, and the content of your message. When you visit the site: aggregated, anonymous audience statistics via Framer's built-in analytics, which do not use cookies and do not identify you individually. We do not use advertising trackers, we do not build visitor profiles, and we do not sell or rent your data to anyone.

Why we process it, and on what basis
Processing and delivering your order: performance of the contract. Customs declarations and shipping documentation: legal obligation. Answering your enquiries: legitimate interest. Accounting and invoice retention: legal obligation. Anonymous audience measurement: legitimate interest.

Who receives it
Stripe (Ireland and United States) for payment processing. Carriers and fulfilment partners in Japan, Hong Kong and mainland China, for preparing and delivering your order. Customs authorities in the country of departure and the country of destination, where required by law. Framer (Netherlands), as the site host.

Transfers outside the European Union
Because orders are prepared and dispatched from Japan, Hong Kong or mainland China, the delivery details you provide are transmitted to partners located outside the European Union. These transfers are necessary for the performance of the contract you have entered into, under article 49.1.b of the GDPR, and are limited to the data strictly required to prepare and deliver your parcel.

How long we keep it
Order and delivery data: three (3) years from the last contact, then archived. Invoices and accounting records: ten (10) years, as required by law. Enquiry and contact messages: three (3) years from the last contact.

Your rights
You have the right to access, rectify, erase and port your data, to restrict or object to its processing, and to withdraw consent at any time where processing is based on consent. You may also give instructions on what happens to your data after your death. Write to contact@unho.me. We reply within one month. We may ask you to confirm your identity. If you believe your rights have not been respected, you may lodge a complaint with the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, cnil.fr

Cookies
This site uses no advertising or analytics cookies. The only data stored in your browser is what is strictly necessary to make the site work: your shopping basket, and the fraud-prevention identifiers set by Stripe on the payment step. No consent banner is required for these. If this ever changes, this page will be updated and a consent banner added before any non-essential cookie is set.